Otimo means excellence which is the driving force behind our team of qualified professionals who have been servicing the customs industry for over 30 years. The modernization of global trade around the world has increased the requirement for service providers to do more, not less, at ensuring that an importer can experience timely customs release that is accurate and meets regulatory requirements. The OC is focused on people, our relationships and the customer service standards that we strive to exceed each day. It is not what we do, it is how we do it which has set us apart from the industry. CARM is coming and it is our vision to do more with and for you so that we can ensure you are informed, educated and part of the process. We care about you and the process.